Important notice: These Terms & Conditions constitute a legal agreement between mk77 and its users. By creating an account or using the platform, you agree to all of the terms set out below.
1 General Terms & Conditions
Mk77 (hereinafter referred to as the "Platform", "we", or "us") is an international online gaming service provider. This platform is designed primarily for entertainment purposes and is intended for eligible adults only.
By accessing or using mk77's website, mobile app, or any digital channel, you agree to abide by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.
Mk77 reserves the right to modify, add to, or cancel these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms & Conditions were written with Bangladeshi users in mind. In the event of any linguistic ambiguity, the English version shall prevail.
2 Account Register
You need to create an account to play games or place bets on mk77. You are required to provide accurate and truthful information during registration. Providing false information may result in account termination.
- Only one per person One account permitted. Opening multiple accounts may result in all accounts and accumulated balances being forfeited.
- Account Keep Your Password Confidential keeping it secure is your responsibility. mk77 is not liable for any loss resulting from sharing your password with others.
- Provided at the time of registration Mobile Number or Email Must be verified. Unverified accounts will have limited access.
- Account to another person Transfer or Sale is strictly prohibited.
- You may be required to provide documents for KYC (Know Your Customer) verification — such as a copy of your national ID or passport.
Warning: If anyone opens an account using another person's identity or false information, mk77 reserves the right to immediately close that account and forfeit all accumulated funds.
3 Age & Eligibility
You must be 18 years of age or older to participate on mk77. Gaming or wagering by minors on this platform is strictly prohibited.
- A government-issued ID may be required at registration to verify your age.
- If a user is found to be a minor, their account will be immediately closed and all accumulated balances will be forfeited.
- It is your own responsibility to ensure that online gaming is legally permitted in your country of residence.
- Mk77 does not accept registrations from users in regions where our services are unavailable or prohibited.
mk77's commitment to child protection is firm: We believe in protecting minors from gaming. Please ensure that underage members of your household cannot access your account.
4 Deposits & Withdrawals
Mk77 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).
- Minimum Deposit: A minimum amount applies for each payment method — check the Cashier page for the latest details.
- Withdrawal verification: KYC verification must be completed before making a withdrawal. Withdrawals from unverified accounts may be put on hold.
- Processing Time: Deposits are generally instant. Withdrawals are typically processed within 1–24 hours, though additional time may be required if verification is needed.
- Currency Conversion: mk77's designated exchange rate applies to all currency conversions.
- Unusual transactions: mk77 reserves the right to hold and review any suspicious or unusual transactions.
- Your Account Only: Deposits or withdrawals using third-party payment methods are not permitted.
Anti-Money Laundering Policy: mk77 complies with international AML (Anti-Money Laundering) policies. If suspicious financial activity is detected, the account will be immediately suspended and the relevant authorities will be notified.
5 Bonuses & Promotions
Mk77 regularly offers a variety of bonuses and promotions. Each bonus offer carries its own terms, which are detailed on the offer page. General bonus terms are outlined below:
- Wagering requirement: A specified wagering requirement must be met before bonus funds can be withdrawn. This condition may vary for each offer.
- Validity: Each bonus must be used within its specified time limit. Expired bonuses will be automatically forfeited.
- One bonus at a time: Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
- Bonus Abuse: Using strategic or dishonest methods to claim bonuses may result in bonus cancellation and account suspension.
- Promotion Changes: mk77 reserves the right to modify or cancel any bonus offer at any time.
6 Gaming Rules
All games on mk77 are powered by internationally certified software providers. Results are determined with complete impartiality using RNG (Random Number Generator) technology.
- Each game has its own rules, which can be found within the game itself.
- If a game is interrupted due to a technical error, mk77 reserves the right to void or restart that round.
- Odds in Sports Betting are subject to change. The odds at the time a bet is confirmed are final.
- In live games, the dealer's decision is final. If a technical issue disrupts the live stream, the affected round may be voided.
- Any attempt to cheat or use unauthorized software in any game will result in permanent account closure.
7 Prohibited Activities
The following activities are strictly prohibited on the mk77 platform. Violations will result in immediate account closure and may lead to legal action:
- Creating multiple accounts or attempting to claim a bonus more than once.
- Using another person's account or selling/transferring your account.
- Using bots, automated software, or artificial intelligence to play games.
- Colluding with other players or engaging in match fixing.
- Engaging in money laundering or any other illegal financial activity.
- Attempting to breach the platform's security systems or carrying out cyberattacks.
- Harassing or insulting other users.
Zero Tolerance Policy: mk77 follows a zero-tolerance policy for any of the above activities. In cases of suspected misconduct, an account may be temporarily suspended pending investigation, even without conclusive evidence.
8 Account Closure & Suspension
Mk77 may suspend or permanently close an account under the following circumstances:
- Violation of Terms & Conditions.
- If KYC verification fails or false information is provided.
- If an account has been inactive for an extended period.
- The user requests account closure themselves.
- By order of a court or regulatory authority.
Users may request account closure at any time through the support team. Any pending withdrawals will be processed before the account is closed; however, balances may be forfeited in cases of rule violations.
9 Privacy & Personal Data
Mk77 takes the protection of your personal information very seriously. To learn how we collect, store, and use your data, please refer to our Privacy Policyis detailed on.
- Your information is never sold to third parties.
- Information required for KYC verification and legal compliance may be shared with designated parties.
- All data is protected with SSL encryption.
- You have the right to request access to, correction of, or deletion of your personal data.
10 Limitation of Liability
Mk77 accepts no liability for the following:
- If a game is interrupted due to internet connectivity issues or device problems.
- If a transaction is delayed due to issues with a third-party software or payment provider.
- If an account is compromised due to user negligence or sharing of login credentials.
- If services are disrupted due to force majeure events (natural disasters, cyberattacks, government restrictions, etc.).
Gaming is always for entertainment. Winning is never guaranteed. Please avoid wagering more than you can afford.
11 Terms Changes & Updates
Mk77 reserves the right to update these Terms & Conditions at any time. The following process will be followed when changes are made:
- Any changes will be announced via a notice on the website.
- For significant changes, a notification may be sent to your registered email or mobile number.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you may request to close your account.
12 Contact & Dispute Resolution
If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.
- Email: [email protected] (responses are typically sent within 24 hours)
- Live Chat: Live chat support is available directly within the platform.
- FAQ: For answers to common questions FAQ page View.
In the event of a dispute, resolution will first be attempted through direct discussion. If unresolved, the matter will be referred to arbitration through mk77's licensing authority.
For a quick resolution: When submitting a complaint, please include your account ID, the date, and a detailed description of the issue.